Kingsley-Kleimann Group

For 23 years we have been recognized as national leaders in the development of award-winning plain language forms, disclosures, consumer tools, and education materials to help consumers understand complex topics and make informed decisions. We specialize in projects involving both design and testing and in solving unusually complex or challenging communication problems with multiple stakeholders and complex legal/regulatory requirements and constraints.

 

Because we believe that clear communication is a right we all have, we incorporate plain language in all of our work. We’re experts at crafting clear communication products. Using fewer words and compelling visuals, we organize information so that consumers understand the key message and can act upon it

 

Join us as we make the transition from Kleimann to Kingsley-Kleimann and expand our plain language services like never before. The name may change, but our commitment to clarity will stay the same. No one knows plain language like we do. 

 

Presenting Sponsor

Platinum Sponsors

Gold Sponsors

J. Clement Communications

J Clement Communications is dedicated to promoting plain language and design in legal documents, court forms, and other communication. We edit existing documents and write new ones, and we train others on how to produce clear and reader-focused communications.  

 

Company owner Julie Clement has been promoting plain language for decades, as a law professor, writer, and plain-language leader.  She understands that everyone benefits when clients and constituents understand what government, businesses, and non-profits are saying. Together, Julie and J Clement Communications are helping to improve the world, one communication at a time.  

 
Institute for Healthcare Advancement

The Institute for Healthcare Advancement (IHA) is a healthcare nonprofit, with a mission to empower people to better health. Our mission efforts improve health literacy and advance health equity. Our programs include:

·        The IHA Health Literacy Solutions Center, an online community site for sharing health literacy resources, education, networking, and more

·        Annual health literacy conferences in May around practice and operational solutions, and in October on integration of health literacy research, practice and policy

·        An online, open access, peer reviewed journal, Health Literacy Research and Practice

·        Coming next year, the IHA Health Literacy Specialist Certificates, an assessment-based professional development program

Janice (Ginny) Redish

Janice (Ginny) Redish has been a passionate evangelist for plain language and usability for more than 40 years. In her “semi-retirement,” Ginny continues to give occasional workshops, work on a few projects, and volunteer with the Center for Plain Language and other professional organizations.

 

Reviewers have called her most recent book, Letting Go of the Words — Writing Web Content that Works, "amazingly helpful," "the best book," "the definitive book for web writing." And, as one reviewer wrote, "the principles also work on paper." 

 

Silver Sponsors

Institute for Healthcare Advancement

The Institute for Healthcare Advancement (IHA) is a healthcare nonprofit, with a mission to empower people to better health. Our mission efforts improve health literacy and advance health equity. Our programs include:

·        The IHA Health Literacy Solutions Center, an online community site for sharing health literacy resources, education, networking, and more

·        Annual health literacy conferences in May around practice and operational solutions, and in October on integration of health literacy research, practice and policy

·        An online, open access, peer reviewed journal, Health Literacy Research and Practice

·        Coming next year, the IHA Health Literacy Specialist Certificates, an assessment-based professional development program

Institute for Healthcare Advancement

The Institute for Healthcare Advancement (IHA) is a healthcare nonprofit, with a mission to empower people to better health. Our mission efforts improve health literacy and advance health equity.

 

Our programs include:

 
Institute for Healthcare Advancement

The Institute for Healthcare Advancement (IHA) is a healthcare nonprofit, with a mission to empower people to better health. Our mission efforts improve health literacy and advance health equity. Our programs include:

·        The IHA Health Literacy Solutions Center, an online community site for sharing health literacy resources, education, networking, and more

·        Annual health literacy conferences in May around practice and operational solutions, and in October on integration of health literacy research, practice and policy

·        An online, open access, peer reviewed journal, Health Literacy Research and Practice

·        Coming next year, the IHA Health Literacy Specialist Certificates, an assessment-based professional development program

Skritswap

Coming Soon

 

Bronze Sponsors

Woods Creative

Woods Creative is a design consultancy. It was founded in 2014 by Amy Parker and Chris Bransfield to develop brands; visual identity systems, digital products, research studies, and Design Through workshops with subject-matter experts.

 

It’s this social science research, connections strategy, and multi-disciplinary collaboration to make design, that uniquely suits Woods to lead organizations through the brand development and the product design process. While working with both large and small innovative brands over the years, our approach has always been the same: We strategize, research, and create with you: We design through.

 
Simon Fraser University

SFU's part-time, online Plain Language Certificate program is designed for communication professionals ready to expand their skill set. Our comprehensive training will allow you to convey any message so that the broadest possible audience can understand it.

 

Demand is growing for plain language specialists who can strip away bureaucratic lingo and communicate effectively with the public. Our plain language courses and certificate program will allow you to develop your skills in this critical communication area and apply them immediately to any work setting.

 

  • Take fully online courses on a flexible schedule

  • Learn from established industry professionals

  • Develop a professional network of peers

 
Communicate Health

CommunicateHealth was founded on one core principle: We think people deserve clear and simple information about their health. We are a mission-based communication company and a national leader in health literacy.

 

Whether it’s a fact sheet, insurance form, or website, we help our clients create user-friendly health products.

 
Kimble Writing Seminars

Professor Joseph Kimble has taught legal writing for more than 30 years, published extensively, and won awards nationally and internationally for his work. He now offers this exceptional seminar for law firms, legal departments, and business groups.

 

The seminar is brisk, lively, practical, interactive—and effective. On a scale of 1 to 5, participants have rated it at 4.6. Everyone receives a 120-page workbook that is full of guidelines, examples, and exercises. The seminar can last half a day or a full day (3, 4, 5, or 6 hours).

 

Copper Sponsors

Bold Type

Bold Type is a WBENC-certified Women-Owned Small Business based in Washington, DC and Raleigh, NC.

 

We create professional development workshops and executive coaching packages that help people write with greater confidence and clarity at work.

 

All Bold Type instructors teach writing at Georgetown University and are active volunteers at the Center for Plain Language.

 
Haines & Lagerquist CPAs

Building a successful business requires knowledge, focus and commitment. At Haines & Lagerquist CPAs, we bring those same values to our work with business owner clients.

 

The professionals at Haines & Lagerquist CPAs are capable of supporting your full range of business needs through our four areas of focus. Our services include Tax & Compliance, Bookkeeping & Accounting, Accounting Systems and Outsourced CFO solutions.

 

The firm's founder and president, Sylvia Lagerquist, CPA, is an award-winning member of the Washington, D.C. regional business community, having been recognized by SmartCEO, Profiles in Success, Diversity Business, Corporate INTL and CPA Connections. For more information, please visit www.hainesandlagerquist.com

 
Press Here

Press Here uses plain language to help scientists communicate their work to the rest of us. Press Here offers training and consulting services nationwide and internationally.

This woman-owned business was started by a former public affairs officer for the research office of the National Oceanic and Atmospheric Administration. The owner is also a former daily newspaper reporter and editor and a deputy press secretary for a U.S. Senator.

Previously located in Silver Spring, Maryland, Press Here moved to Honor, Michigan in February 2020.

 
The Plain Language Group

Deborah S. Bosley, Ph.D. Founder and Principal of The Plain Language Group, LLC. (TPLG) is an international expert in Plain Language.

 

TPLG works with Fortune 100/500 clients in financial, technology, health, and legal sectors with and government entities to provide customers with content that is easy to understand and use. TPLG also helps public companies meet regulatory requirements for Plain Language while increasing profits, trust, and positive customer experiences.

 

Her clients include JPMorgan Chase, Bank of America, Wells Fargo, USBank, Google, eBay, and Abbott Labs, among others. Deborah has been interviewed by or written for Kiplinger, Business NC, Investment News, The Wall Street Journal Morning Radio, The Atlantic, Time, ThriveGlobal, HealthLeader Media, Inc., and Employee Benefit News, among others.    

 
Communication Research Institute

Creating public documents of the highest standard

We publish Standards for good public document design.

CRI Members can access 35 years of research, methods and case histories.

CRI Fellows add their skills and know-how to our best practice methods.

Together, we help organisations set high standards in public documents.

 

We invite you to join us.

https://www.communication.org.au/join-our-community/

 

Professor David Sless BA MSc, CEO 

Communication Research Institute researching and sharing best practice 

https://communication.org.au

 

Mobile: +61 (0)412356795

Skype: davidsless

 
Plain Language Wizardry

Cheryl Stephens is the principle of Plain Language Wizardry. She is a founder of Plain Language Association InterNational, International Plain Language Day, and the new PLAIN Canada.

 

For over 30 years, Stephens has been writing, speaking, and teaching about plain language and clear understandings. She helps clients become better communicators with her research-based advice. Her current mission is to raise the professional standards among plain language practitioners.

 

Cheryl Stephens researches, writes, and teaches about plain language. Plain Language Wizardry clients have included all levels of government, national training agencies, legal associations, and community groups.

 

Friends of the Conference

E-WRITE

Leslie O’Flahavan is a get-to-the point writer and an experienced, versatile writing instructor. E-WRITE owner since 1996, Leslie writes content and teaches customized writing courses for Fortune 500 companies, government agencies, and non-profit organizations.

 

In 2020, LinkedIn Learning launched Leslie’s plain language training online. Leslie helps the most stubborn, inexperienced, or word-phobic employees at your organization improve their writing skills, so they can do their jobs better. As a result of her work, Leslie’s clients improve their customer satisfaction ratings, reduce training cycles, improve productivity, and limit legal risk.

 
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